Last updated: September 30, 2026
1. Summary of data processing
| Data | Purpose | Basis | Who receives it | Retention |
|---|---|---|---|---|
| Name, phone or WhatsApp, email (optional), type of service, ZIP code or area, date and details you write in a message | To reply to your request, quote and arrange the service | Your request and providing the service | WhatsApp (Meta) | [[PENDIENTE: retention period for WhatsApp conversations and customer records]] |
| Page views, clicks on WhatsApp and phone, language switches, request sent (no name, phone, email or text) | To measure and improve the site | Legitimate interest or your consent where required | Google Analytics and Google Tag Manager | [[PENDIENTE: confirm retention configured in GA4]] |
| IP address and technical request logs | To deliver and protect the site | Legitimate interest in site security | Cloudflare | Per Cloudflare configuration |
3. Your choices and rights
About the information we hold about you, you can ask us for:
- Access, to know what data we have.
- Correction, if any data is inaccurate.
- Deletion of your data.
- To object or withdraw your consent where processing is based on it.
How to do it: message us on WhatsApp with this ready-made message or call +1 (908) 838-1237. We will verify your identity and reply within [[PENDIENTE: response time]].
Residents of some states, such as California, may have additional rights. We will handle valid requests we receive.
4. Retention
Conversations and customer records: [[PENDIENTE: retention period for WhatsApp conversations and customer records]]. Analytics data: [[PENDIENTE: confirm retention configured in GA4]].
5. Contact
- Controller: [[PENDIENTE: legal name and mailing address]]
- WhatsApp: message us on WhatsApp
- Phone: +1 (908) 838-1237
- Email: [[PENDIENTE: contact email]]